1. Communications Officer

  2. Employment Opportunities

    Communications Officers

    We are pleased that you are visiting the employment page and believe that many of your questions concerning employment opportunities can be answered here. You will find that our employees are very proud of their service with the Department, and we encourage you to take a close look at us if you are considering a career in law enforcement, or in one of our many civilian staff positions.

    The City of Jackson is located near the Mississippi River between St. Louis, MO and Memphis, TN and is the county seat for Cape Girardeau County.It has a population of about 14,000 and is governed by a Board of Alderman-Manager form of government. The friendliness and charm of small-town living can be found in our community, With excellent schools, a healthy business environment, attractive neighborhoods and parks, our town is a great place to live and work.

    The Jackson Police Communication Center is staffed by seven 911 dispatchers who receive 911 calls for police, fire and ems, non-emergency calls, TTY calls (hearing impaired), intrusion/hold-up alarm calls, and monitor several radio frequencies. After receiving a call the dispatcher will determine the appropriate level of response and dispatch the personnel to the call.

    This position is responsible for answering department telephones including emergency 911 telephone calls, determining the nature of the caller’s business and dispatching police and fire, or referring the call to the appropriate resource; prioritizing and routing emergency calls to fire and police. There is often a high volume of calls, many of which involve accidents or crimes in progress. The police dispatcher must be able to make fast responses and correct decisions, take charge of conversations, obtain accurate information from callers, enter information into a computer while talking, and make quick decisions. The Dispatcher will operate radio dispatching equipment, various computer systems, and associated recording equipment. Police dispatcher/call receivers also compile information and write and generate accurate CAD reports.

    The department strongly subscribes and operates under the tenants of community oriented policing and service. The Communications Center operates 24 hours per day, 7 days per week.

    Communication Officers must demonstrate experience in thinking clearly and acting quickly and making correct decisions, taking charge of conversations, obtaining accurate information from callers, entering information into a computer while talking and making sound and quick decisions. Inherent to success in this position is excellent organizational skills to include multitasking while coping with numerous interruptions and remaining calm and professional in emergency situations.

    Jackson Police are seeking qualified men and women for the position of communications officer. Women, minorities, and persons with foreign language ability are particularly encouraged to apply. Jackson Police is an Equal Opportunity Employer.

    Potential applicants who are seeing additional information may contact our Recruiting Officer, Capt Scott Eakers at 573-243-3151 or email at seakers@jacksonpd.org

    Requirements for Communications Officer

    Additional requirements include

    Preferred Qualifications


    How To Apply

  1. Communications Officer

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  4. © Jackson Police Department
    202 W. Jackson Blvd
    Jackson, MO 63755  
    Phone:  (573)243-3151   
    Fax:  (573)243-9797
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